This book realli got me hooked up. Learnt so many things from this. Realised How bad i was in handling people.
In a nut shell, this book teaches you how to handle people, how to make people like you and how to win people to our way of thinking.
Fundamental Techniques in handling people
1. Don't criticise, condemn or complain
2. Give honest and sincere appreciation
3. Arouse in the other person an eager want.
How to make people like you
1. Become genuinely interested in other people
2.Smile
3. Remember that a person's name is to that person the sweetest and most important sound in any language
4. Be a good listener. Encourage others to talk about themselves.
5. Talk in terms of the other person's interest.
6. make the other person feel impt-and do it sincerely.
How to win people to your way of thinking.
1.The only way to get the best of an argument is to avoid it
2. Show respect for the other person's opinions. Never say "You're wrong"
3.If you are wrong, admit it quickly and emphatically
4.Begin in a friendly way
5.Get the other person saying "yes, yes." immediately.
6.Let the other person do a great deal of the talking.
7.Let the other person feel that the idea is his or her.
8.Try honestly to see things from the other person's point of view.
9.Be sympathetic with ther other person's ideas and desires.
10. Appeal to the nobler motives
11. Dramatize your ideas
12. Throw down a challenge.
This is seriously a book worth getting to improve the way you handle people.
Monday, September 1, 2008
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